helpdesk

Basic Troubleshooting for iPads   All
A few basic things you can try if your iPad or an app is misbehaving.

Clever: Student and Teacher Login Guide   All
How do I log in to Clever? Access TTSD resources such as: Newsela, Naviance, McGraw-Hill Social Studies curriculum, and more!

iPad Web filter tips for home use   All
TTSD has our devices pass thru a web filter when accessing web sites from outside of the district, just like when at school. Here are a few tips if you are having a problem accessing the web from outside our school district.

Login Failure to the TTSD Web Filter   All
Students are required to login to the TTSD filtering system using the TTSD Web Filter app every day. For some, their logins seem to work intermittently. TTSD systems will automatically lock accounts due to security concerns.

MiFi SmartSpot   All
Information on the Mifi SmartSpot, a device to provide students with internet access away from school.

New to Chromebooks?   All
An introduction video for new Chromebook users.

New to iPads? -- ¿Nuevo en iPads?   All
Introduction Video for new iPad users / Video de introducción para nuevos usuarios de iPad.

Self Service App on iPads   All
How to find and install apps in the Self Service app

Think Central - Tips for Distance Learning   All
Students in Grades K-5 at TTSD have access to "Think Central" app for both reading and math curriculum. See below for details on how to access this resource.

What Apps are Approved by TTSD to be Used With Student Logins?   All
Student data privacy is required by all educational institutions.